TechUnity has attained significant expertise at developing Point of Sales and Retail Management Systems. The software products and business applications we have developed in this space rival the best brands and solutions in retail. Products and applications we have developed are used by most of the major stadiums and arenas across the nation, are among the leading solutions in the European market, and are customizable to local needs. These systems are among the most sophisticated in their class and span languages, currencies, tax systems, discount schemes, and loyalty programs.

Sales Transaction is the primary function executed by cashiers registered and authorized to use the POS system. The transaction is modularized into sub functions for tracking the cashier’s clock in and clock out times, conducting sales cashiering activities, control of cashiering peripheral devices which include control of the cash drawer, suspending and reactivating transactions, tallying items purchased, applying appropriate discounts, promotions, taxes; and accepting and handling payment schemes such as cash, checks, vouchers, credit cards, debit cards, gift cards, or payments by accounts.

Customer Management facilitates the capture and profiling of customer's account information which includes but is not limited to name, address, credit card, loyalty, and reward points. This function has the capability for individual entry of a customer or the import of customer information from other accounting applications. The transaction also enables the search, retrieval, and update of customer profile to conveniently establish preferred pricing and special discounts. There are other customer relationship management functions such as alerts on birthdays, reward redemption reminder, and promotions.

Discount Setup enables the initiation and administration of a variety of discount schemes and for establishing discounts at the corporate level, region level, or individual store. The module has the ability to conduct limited price and discount matches with competing brands and stores, and as prices are tallied loyalty points can be credited or rewards can be redeemed. Discounts can also be compounded and combined such as store discounts and manufacturers’ discounts / rebates. Customers have the ability to combine rewards points or other loyalties to attain further price reduction.

Store Configuration is used to organize and setup individual stores on the POS system and entities within the individual stores such as locations, operating hours, time zones, users, cashiering stations, inventory, language preferences, currencies, special taxes, and reporting hierarchy. Since stores across regions may operate differently and may have varying local bylaws, the configuration from one store within the same corporate entirety or national chain may be vastly different to another. Import and export utilities are used to conveniently get data such as store inventory into and out of the application.

Station Initialization allows cashiering stations to be setup for individual stores. The initialization process is accompanied by several backend utilities for importing inventory, customer, and user data. There are several other processes that run in the background or are part of the daily, weekly, monthly, and annual closing activities. These processes may run on demand or may be automatically triggered based on prearranged schedules. Activities are tracked at the station level based on the functions that specific stations are permitted to perform and the cashiers that are allowed to operate those stations.

Cashier Profile is a set of functions for setting up and managing employees that have permission to use the overall system. This is a rules based configuration tool that specifically assigns employees to roles, permissions, and security privileges. The system has the flexibility to alter the overall appearance based on allowable roles and also permits customization at the user level. Complete transaction tracking can be performed that simplifies the audit of critical financial activities. Agents and reps can also be placed in varying commission schemes with methods being applied to track individual productivity.

Physical Count is reflective of the functions that are necessary to maintain sync between recorded and actual inventory. This is a multistage process that enables inventory managers to capture counted inventory, record discrepancies, reason for discrepancies, valuation of amounts to be written off due to discrepancies, and suspending the movement of items with higher than threshold discrepancies. The function is accompanied by several worksheets for data capture, reporting, and reentry. Complexities are also coded to enable the controlled sale of goods that are being physically counted.

Purchase Order is implemented as a complete workflow application that cycles through the procurement process. Items in inventory can be set for automated replenishment based on established threshold levels or other methods such as specific reorder cycles to benefit from supplier discounts. Schemes are arranged with suppliers to benefit from volume purchases. This means that orders can be automatically consolidated for volume discounts, but consolidated orders are accompanied with a shipment distribution schedule that delivers replenishments to individual locations or stores based on usage patterns.

Vendor Management can be viewed as a subsystem that has all the capabilities of a Supplier Management System. This module has all the traditional functions to establish the profiles for suppliers; and is able to rate suppliers based on criteria such as prices, delivery capabilities, warranties, and quality of goods. Direct interface are made to supplier networks such that purchase orders can be directly transmitted to suppliers' order entry applications. Emergency replenishments and rush orders are handled by suppliers with preferred relationships, and shipment tracking is shown with the order status.

Database Synchronization permits the bidirectional movement of data from corporate headquarters, territories, and regions down to the individual stores; and conversely the aggregation of data upwards. Although the application operates on the same network and is an enterprise system, it is occasionally the case that stores and regions elect to operate with their segregated subset of data. The data synchronization also enables the individual stores to operate in network disconnected mode, and when network connectivity is restored, the system has the intelligence to automatically sync its database.